FAQ's
Frequently Asked Questions
1. Where is Oasis Lifestyle Boutique located?
We’re based in the heart of Airlie Beach, Whitsundays, right where the tropics meet style. Our boutique is a destination for relaxed coastal fashion, homewares, and accessories that reflect our beautiful seaside lifestyle.
2. Do you offer online shopping?
Yes! You can shop our full range of clothing, accessories, and homewares right here on our website. We ship Australia-wide so you can drift into style no matter where you are.
3. How much is shipping?
We offer free standard shipping on all orders over $199 Australia-wide. For smaller orders, a flat shipping rate applies at checkout. Local pickup in Airlie Beach is also available.
4. How long will my order take to arrive?
Orders are typically processed within 1–2 business days. Delivery time depends on your location, but most Australian orders arrive within 3–7 business days. You’ll receive tracking information once your order has been shipped.
5. Can I return or exchange an item?
Of course! We accept returns within 14 days of delivery for items that are unworn, unwashed, and in their original condition. Please note that sale items and accessories may be excluded. Visit our Refund Policy page for full details.
6. Do you offer local pickup?
Yes — if you’re based near Airlie Beach, you can choose local pickup at checkout. Once your order is ready, you’ll receive an email letting you know it’s available for collection in-store.
7. What sizes do you stock?
We carry a variety of Australian women’s sizes, with fits that cater to everyday comfort and coastal elegance. Sizes vary slightly depending on the brand, so check the product description for details or contact us if you’re unsure.
8. Do you restock sold-out items?
Some popular styles are restocked, but many of our collections are limited edition and exclusive to our boutique. We recommend signing up to our newsletter or following us on Instagram to be the first to know about restocks and new arrivals.
9. Do you sell gift cards?
Yes — Oasis Lifestyle Boutique gift cards are available online and in-store. They make the perfect present for anyone who loves coastal-inspired style and homewares.
10. How can I contact you?
You can reach us through our Contact page, email us at hello@oasislifestyleboutique.com.au or message us directly via Instagram or Facebook. We’re always happy to help!